Privacy Policy

Last updated: september 17th 2026

Serafina Marketing (“Serafina,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or interact with our advertising campaigns, lead forms, and scheduling tools.

1. Who We Are

Serafina Marketing is a branding and marketing studio based in New York and Florianópolis, Brazil, serving clients across multiple countries.

  • Website: https://serafinamkt.com/
  • Contact email: lucas@serafinamkt.com

2. Information We Collect

We may collect the following types of information when you interact with our website, landing pages, or advertising campaigns:

  • Contact information: name, email address, phone number, and company name, typically provided through a lead form or landing page.
  • Scheduling information: date, time, and details you provide when booking a call through our scheduling tool (e.g., Google Calendar).
  • Browsing and technical information: IP address, browser type, device information, pages visited, and cookie data, collected automatically when you visit our website.

3. How We Collect Information

We collect information through:

  • Forms submitted on our landing pages
  • Lead forms integrated with Google Ads
  • Our online scheduling widget (Google Calendar)
  • Cookies and similar tracking technologies used on our website

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the information you requested
  • Schedule and manage consultation calls
  • Send you marketing communications, where permitted, about our services
  • Improve our website, advertising, and overall user experience
  • Maintain records of our business relationships through our CRM

5. How We Share Your Information

We do not sell your personal information. We may share information with the following categories of third-party service providers, solely to operate our business and marketing activities:

  • Google Ads and Google Analytics, to measure the performance of our advertising and understand website usage
  • Meta (Facebook/Instagram) advertising tools, for similar advertising and analytics purposes
  • Our CRM provider, to manage communications with leads and clients

These providers process information on our behalf and are not permitted to use it for their own independent purposes beyond what is necessary to provide their services to us.

6. Cookies and Remarketing

Our website uses cookies and similar technologies to support analytics and remarketing (showing you relevant ads based on your prior visits to our site). You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

7. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time
  • Opt out of the sale or sharing of personal information for targeted advertising, where applicable

These rights may be available to you under the California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. state privacy laws. To exercise any of these rights, please contact us using the information in Section 11 below.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page along with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

  • Email: lucas@serafinamkt.com
  • Website: https://serafinamkt.com/